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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Landen Saylor

April 3, 2026

5  out of  5
rating by Landen Saylor
"Lavon Berry was very helpful with my car insurance, He done an excellent job."
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Russell Ferguson

April 2, 2026

5  out of  5
rating by Russell Ferguson
"Mr. Hudson was knowledgeable, patient when listening to my concerns. He was able to deliver a much better insurance bundle then what I had."
We responded:
"Hello Russell, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! It was a pleasure to serve you."
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Jennifer Geckle

April 2, 2026

5  out of  5
rating by Jennifer Geckle
"Wonderful customer service received from LaVonn. He responded quickly. Was a joy to work with during the quote process. Look forward to working together in the future."
We responded:
"Hey Jennifer, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!"
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brenda berry

April 1, 2026

5  out of  5
rating by brenda berry
"Worked with LaVonn on my homeowners and auto insurance. Great coverage better price"
We responded:
"Hello brenda, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!"
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Rose Williams

April 1, 2026

5  out of  5
rating by Rose Williams
"Spoke LaVonn and he was able to get me auto,renter and life insurance for a good price. Was having trouble setting up payment so he had me come into the office and he helped me set up my account as well as the app. He help me cancel my progressive and assisted me in file a claim. Top notch service"
We responded:
"Hi Rose, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon."
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Xander

March 31, 2026

5  out of  5
rating by Xander
"Great customer service !"
We responded:
"Greetings Xander, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!"
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Selena B

March 31, 2026

5  out of  5
rating by Selena B
"Jalen’s office provided great customer service!"
We responded:
"Hello Selena, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. See you soon!"
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Mitchell Steele

March 27, 2026

5  out of  5
rating by Mitchell Steele
"LaVonn was very helpful and friendly while seeting me up with a great quote."
We responded:
"Mitchell, We are grateful and appreciate the time you took to leave your review. We are glad that you enjoyed speaking with LaVonn. We look forward to serving you many more times in the future! Sincerely, Jalen."
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Andrew Hicks

March 26, 2026

5  out of  5
rating by Andrew Hicks
"So professional and kind and will help you to the price range you want"
We responded:
"Hey Andrew, Thanks for the kind words! We are glad that you enjoyed working with our office. We look forward to keeping up the great work! We look forward to seeing you again soon."
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Marilyn Gorres

March 26, 2026

5  out of  5
rating by Marilyn Gorres
"I spoke with J. LaVonn Berry. He is awesome! He was very thorough in his answers to my questions. And very patient. I highly recommend him."
We responded:
"Marilyn, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!"
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Ash Brooke

March 24, 2026

5  out of  5
rating by Ash Brooke
"Helped with all my needs"
We responded:
"Ash, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Sincerely, Jalen."
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Gena Matthews

March 24, 2026

5  out of  5
rating by Gena Matthews
"LaVonn went above and beyond in getting us coverage for both of our vehicles at the great rate that we have."
We responded:
"Hi Gena, Thanks for choosing us and leaving such a great review! We are glad that you enjoyed working with our office. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
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Alex Budnik

March 20, 2026

5  out of  5
rating by Alex Budnik
"I worked with LaVonn to get renters and auto insurance after moving to Florence after college. He made the whole process really easy and pain free and explained everything so I could understand what we were talking about"
We responded:
"Greetings Alex, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We look forward to seeing you again soon."
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Michele Barnes

March 11, 2026

5  out of  5
rating by Michele Barnes
"David was great help with getting my insurance going"
We responded:
"Hi Michele, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon."
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Michael Barth

March 6, 2026

5  out of  5
rating by Michael Barth
"I worked with J. LaVonn Berry. I needed to establish car insurance, adjust my home insurance, and add an umbrella policy. He was knowledgeable and incredibly helpful, considerate and kind. He explained everything clearly and completely. It was a superlative experience. I would highly recommend him."
We responded:
"Michael, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Sincerely, Jalen."
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gary giles

March 6, 2026

5  out of  5
rating by gary giles
"David was a complete gentleman and professional with me as a new customer. Thanks for the savings."
We responded:
"Greetings gary, Thanks for the kind words! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
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Shonna Strong

March 5, 2026

5  out of  5
rating by Shonna Strong
"When I have questions they are right there with the answers. No delay! Very nice and personable. They really go out of their way to try and meet your needs."
We responded:
"Greetings Shonna, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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Lynn Storey

March 5, 2026

5  out of  5
rating by Lynn Storey
"I had the pleasure of working with LaVonn to lower my rates, he was very attentive and willing to answer all my questions. I am beyond grateful for his patience and professionalism!"
We responded:
"Greetings Lynn, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Sincerely, Jalen"
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H Mansoor

March 3, 2026

5  out of  5
rating by H Mansoor
"Was worth the time and I did save money, David was very helpful with the process and the transition was smooth. Would recommend this office, they cover several states."
Profile photo of Luke Walker

Luke Walker

March 3, 2026

1  out of  5
rating by Luke Walker
"“I am happy you will no longer be my customer” -Jalen Hudson 3-2-26: I spoke to Jalen Hudson today regarding never receiving my rental vehicle although it was requested at the time of the claim on 2-2-26. My vehicle sat in the shop for an extended 8 days (I was without a vehicle for over 25 days due to State Farm). State Farm gave me a partial check for this issue but declined to reimburse the remaining balance I was promised. I was assured today the customer service representative I spoke with had received further training from our conversation on 2-27-26, I was also assured today by Jalen that he was “going out of his way” to help me, I was also promptly assured he was “happy I will no longer be his customer”. If you absolutely have to go with State Farm at least avoid Jalen Hudson’s franchise. 2-27-26: This is the worst customer service I have ever received. Jalen’s office miscommunicated, misrepresented, and held my vehicle for over 22 days. STAY AWAY. Initial review: LaVonn was very knowledgeable and provided great dialogue."
We responded:
"Hi Luke, I'm sorry this situation ended on a frustrating note. Our office works hard to advocate for our customers, and while we don't ultimately make the decisions on claims in our office (they are handled through State Farms claims department), we do our best to communicate clearly and assist however we can. At times, conversations can become tense when expectations are not aligned, but it is never our intention to leave anyone feeling unheard. If there is anything still unresolved, I am happy to review the details once more and ensure everything has been properly explained. We wish you the best moving forward. "
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Rashun Newbolt

February 28, 2026

5  out of  5
rating by Rashun Newbolt
"Had a great appointment/conversation with LaVonn. Learned a lot of the specifics around life insurance and why it’s important. Definitely got a new customer coming!!!"
We responded:
"Hello Rashun, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! We're here for you anytime!"
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karthi

February 27, 2026

5  out of  5
rating by karthi
"I really had a good experience purchasing insurance from Jalen Hudson - State farm insurance. Special Thanks to my insurance specialist LaVonn Berry for taking his time to send me a quote at a really competitive price and most importantly he was never pushy . He had given me the time i want to decide on the insurance plan for my auto insurance. I would 100% recommend reaching out to this agent to purchase your next auto insurance at a competitive price."
We responded:
"Hey karthi, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
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Deborah Murdock

February 24, 2026

5  out of  5
rating by Deborah Murdock
"explained everything great"
We responded:
"Hi Deborah, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! It was a pleasure to serve you."
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Ciarra Killingsworth

February 20, 2026

5  out of  5
rating by Ciarra Killingsworth
"Jalen took the time to explain our policy to us and assist us with getting good rates. He has excellent customer service"
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John Jones

February 20, 2026

5  out of  5
rating by John Jones
"LaVonn berry is awesome helped Iget my insurance going again went above and beyond"