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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trina Brown

February 13, 2026

5  out of  5
rating by Trina Brown
"David was great he really helped me out. I got a great rate for my car."
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Mark Dewberry

February 13, 2026

5  out of  5
rating by Mark Dewberry
"Lavonn Berry was very professional and explained everything well. Was great working with him."
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Briana Kennison

February 11, 2026

5  out of  5
rating by Briana Kennison
"David was very professional and nice and made sure I was taken care of!"
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Nick Mains

February 11, 2026

5  out of  5
rating by Nick Mains
"After speaking with Colby Adams I knew I made the right decision at StateFarm. His charisma and energy helped me during the decision making process."
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cameron walters

February 10, 2026

5  out of  5
rating by cameron walters
"State Farm agent provided me with all the information I needed,thanks David!"
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Nathaniel Mosley

February 10, 2026

5  out of  5
rating by Nathaniel Mosley
"Me and LaVonn had a great conversation about me getting into a conversation car insurance and that didn’t work out so we talk about life insurance and it went great now i’m on my own personal life insurance at 20 years old"
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Debbie Boeing

February 9, 2026

5  out of  5
rating by Debbie Boeing
"LaVonn berry was very Informative! He made it very easy to understand my coverages my Liability! Raised my Limits while saving me Money! Very professional! Highly Recommend Him! Thanks State Farm!"
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Terianna

February 9, 2026

5  out of  5
rating by Terianna
"David made switching my insurance from Erie to State Farm incredibly smooth and easy. He was professional, patient, and very helpful throughout the entire process. He was able to lower my monthly rate by around $70, which was a huge win for me. Everything was explained clearly, and I never felt rushed or pressured. If you’re looking for great service and real savings, I highly recommend working with David!"
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john hsu

February 8, 2026

4  out of  5
rating by john hsu
"A great experience with the individual that helped me in setting my insurance policies. Appreciate it very much."
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Dontre Drexelius

February 6, 2026

5  out of  5
rating by Dontre Drexelius
"LaVonn helped me with my insurance quote and all my questions. He did well. I appreciate his work & help!"
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Angel Brown

February 4, 2026

5  out of  5
rating by Angel Brown
"Awesome thank you! Couldn’t have asked for a better insurance company and their employees are top notch!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Christian Paurillo

February 2, 2026

5  out of  5
rating by Christian Paurillo
"A+ service and easy communication!!"
We responded:
"Hi Christian, Thanks for the great review! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Sincerely, Jalen."
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Taylor Young

February 1, 2026

5  out of  5
rating by Taylor Young
"Jalen was quick to answer my questions about my policy! Thank you for an easy experience."
We responded:
"Dear Taylor, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future."
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Austin Norton

January 30, 2026

5  out of  5
rating by Austin Norton
"Spoke to Mr. Colby Adams and was very pleased with how professional and helpful he was with me, he was able to answer all my questions very thoroughly."
We responded:
"Hi Austin, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
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Owen Jenkins

January 30, 2026

5  out of  5
rating by Owen Jenkins
"Got a great quote with the help of colby and Lavvon!"
We responded:
"Owen, Thanks for the kind words! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
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Ella Johnson

January 30, 2026

5  out of  5
rating by Ella Johnson
"I talked to the intern Colby and he provided me with plenty of helpful information!"
We responded:
"Greetings Ella, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon."
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Luke Walker

January 30, 2026

5  out of  5
rating by Luke Walker
"LaVonn was very knowledgeable and provided great dialogue"
We responded:
"Greetings Luke, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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Bao Dang

January 30, 2026

5  out of  5
rating by Bao Dang
"I was shopping around to see if I could get a better rate than my current provider. I talked to agent David McElfresh, who went over everything with me, explaining all the details, etc.c Even though we are not close to the quote today, I will contact him next time when my current renewal period comes."
We responded:
"Hey Bao, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you."
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Stephanie Lukes

January 29, 2026

5  out of  5
rating by Stephanie Lukes
"I had a great experience with State Farm and my agent Lavon Berry was professional and provided great customer service in helping us with our Home and Auto policies!"
We responded:
"Hey Stephanie, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
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Sandi Fox

January 28, 2026

5  out of  5
rating by Sandi Fox
"Great 👍"
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Amy Pritchett

January 28, 2026

5  out of  5
rating by Amy Pritchett
"This office is extremely helpful anytime I have tried to get ahold of them they are very responsive! Great rates for auto insurance! Daisy in the office was friendly and efficient! Highly recommend!"
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Jackie Walker

January 28, 2026

5  out of  5
rating by Jackie Walker
"The agent Lavonn was very helpful and answered all my quesstions"
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Brody Rodencal

January 28, 2026

5  out of  5
rating by Brody Rodencal
"LaVonn was absolutely amazing, he helped me understand the process and every plan, I would highly recommend State Farm and talking to him"
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Benjamin Clough

January 26, 2026

5  out of  5
rating by Benjamin Clough
"I worked with LaVonn Berry to get set up on a new policy for auto and renters insurance and he was very helpful explaining every possible option and how each affected premiums."
We responded:
"Thanks so much for the amazing review, Benjamin! We really appreciate your support here in Erlanger . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jalen Hudson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Erlanger . "
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Katie Rebekah

January 23, 2026

5  out of  5
rating by Katie Rebekah
"Wonderful experience! David was a tremendous help! He explained everything wonderfully and helped me understand what I was purchasing. He was very kind and respectful. I highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Erlanger to know that you had such a wonderful experience with us here on State Farm Agent Jalen Hudson’s Team. Thank you so much for the 5-stars, Katie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jalen Hudson’s Team anytime. "