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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Ann

July 14, 2026

5  out of  5
rating by Julie Ann
"LaVonn was incredibly helpful and professional! Made obtaining rental insurance a snap!"
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Juan Carlos Navarrete

July 14, 2026

5  out of  5
rating by Juan Carlos Navarrete
"Atención eficiente y trato amable. Acabo de mudarme a Kentucky y necesitaba cobertura. Gracias por tu ayuda Daisy"
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Karen Ross

July 7, 2026

5  out of  5
rating by Karen Ross
"Working with LaVonn was great! He was quick to respond and very thorough on his review of our coverage. Within 2 days, we were presented a proposal that significantly decreased our premiums with the same coverage."
We responded:
"Thank you, Karen! We’re happy to hear LaVonn was quick, thorough, and helped lower your premiums without reducing your coverage. We appreciate your feedback and your confidence in our team."
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MonQwa'el Scott

July 2, 2026

5  out of  5
rating by MonQwa'el Scott
"LaVonn was great help and broke everything down so I would understand clearly on everything. I will recommend everyone to go to Jalen Hudson’s office!!!!"
We responded:
"Thank you for your kind review of State Farm Agent Jalen Hudson’s Team. We appreciate it!"
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Brandon Johnson

July 2, 2026

5  out of  5
rating by Brandon Johnson
"The best experience I have ever had with any insurance! Jalen is super professional and caring! They have my business for life"
We responded:
"Thank you for the amazing review, Brandon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Scott Fogel

July 1, 2026

5  out of  5
rating by Scott Fogel
"LaVonn was a great help and got me a great price"
We responded:
"scott, thank you for your wonderful review of State Farm Agent Jalen Hudson’s Team!"
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Madeleyn Solorzano

June 13, 2026

5  out of  5
rating by Madeleyn Solorzano
"Excelente atención"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jalen Hudson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Erlanger ."
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Hannah Mikhail

June 9, 2026

5  out of  5
rating by Hannah Mikhail
"Lavvon was very professional and helpful. He answered all my questions very quickly and gave me a great rate for renters insurance."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jalen Hudson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Erlanger ."
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Bradlee Elders

June 9, 2026

5  out of  5
rating by Bradlee Elders
"Had a meeting with LaVonn to talk home, auto, and life insurance. He was very knowledgeable and efficient at communicating the different options and plans I had to chose from to better fit my needs"
We responded:
"Wow, thank you for the 5-star review, Bradlee! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jasmine Bishop

June 4, 2026

5  out of  5
rating by Jasmine Bishop
"LaVonn was very helpful this afternoon and very patient with helping me get all the insurance I needed and I highly recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Colette Petit

June 2, 2026

5  out of  5
rating by Colette Petit
"Lavonn was awesome and did an amazing job at answering my questions and finding a policy that met my needs"
We responded:
"Colette, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jalen Hudson’s Team—we are always here to help!"
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Brendon Cornute

June 2, 2026

5  out of  5
rating by Brendon Cornute
"Would like to thank LaVonn for his service. Not only was he able to beat my previous policy he was able to give me better coverage. Will be referring everyone to him for services."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jalen Hudson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Matthew Storey

June 1, 2026

5  out of  5
rating by Matthew Storey
"Knowledgeable, friendly, and willing to go the extra mile to save you money. I'd recommend Jalen if your looking for Insurance."
We responded:
"Hi Matt, thank you so much for the kind words! We’re thrilled to hear Jalen was knowledgeable, friendly, and took the extra steps to help you save money. We really appreciate your recommendation—please feel free to reach out anytime you need assistance."
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Luke Walker

May 22, 2026

1  out of  5
rating by Luke Walker
"“I am happy you will no longer be my customer” -Jalen Hudson

STAY AWAY!

3-2-26:
I spoke to Jalen Hudson today regarding never receiving my rental vehicle although it was requested at the time of the claim on 2-2-26. My vehicle sat in the shop for an extended 8 days (I was without a vehicle for over 25 days due to State Farm). State Farm gave me a partial check for this issue but declined to reimburse the remaining balance I was promised. I was assured today the customer service representative I spoke with had received further training from our conversation on 2-27-26, I was also assured today by Jalen that he was “going out of his way” to help me, I was also promptly assured he was “happy I will no longer be his customer”.

If you absolutely have to go with State Farm at least avoid Jalen Hudson’s franchise.

2-27-26:
This is the worst customer service I have ever received. Jalen’s office miscommunicated, misrepresented, and held my vehicle for over 22 days. STAY AWAY.

Initial review:

LaVonn was very knowledgeable and provided great dialogue."
We responded:
"Hi Luke,

I'm sorry this situation ended on a frustrating note. Our office works hard to advocate for our customers, and while we don't ultimately make the decisions on claims in our office (they are handled through State Farms claims department), we do our best to communicate clearly and assist however we can.

At times, conversations can become tense when expectations are not aligned, but it is never our intention to leave anyone feeling unheard. If there is anything still unresolved, I am happy to review the details once more and ensure everything has been properly explained.

We wish you the best moving forward. "
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Kapppy Smith

May 20, 2026

5  out of  5
rating by Kapppy Smith
"Great experience with State Farm. LaVonn was super helpful, easy to talk to, and made everything simple and stress-free. He answered all are questions and got everything handled quickly. 5-star experience, appreciate all the help!"
We responded:
"Thank you! We appreciate you taking the time to share your experience. We’re happy LaVonn was helpful, made everything simple, and ensured your questions were answered promptly. Thanks again for the 5-star review!"
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Just Phenomenal

May 18, 2026

5  out of  5
rating by Just Phenomenal
"LaVonn was a great help! Was great catching up with a fellow flyer as well!"
We responded:
"Thanks! We really appreciate your feedback—LaVonn is glad he could help, and it was great connecting with you too. Safe flying!"
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Kathi Durham

May 13, 2026

5  out of  5
rating by Kathi Durham
"LeVonn was very informative and helpful with my auto and renters insurance. I highly recommend him."
We responded:
"Thank you, Kathi! We’re happy to hear LaVonn made your auto and renters insurance process easy and informative. We truly appreciate your recommendation."
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Marsha Allen

May 12, 2026

5  out of  5
rating by Marsha Allen
"Very professional & personable office staff. Highly recommend this company."
We responded:
"Thanks Marsha! We appreciate your feedback and recommendation. We’re happy to hear you had a great experience with our team."
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MrBagelFart

May 12, 2026

5  out of  5
rating by MrBagelFart
"I spoke with LaVonn and he was super helpful getting me switched over to a great company! I would recommend him to anyone!"
We responded:
" We’re happy to hear LaVonn made the switch easy and helped you get set up with a great option. We appreciate your recommendation!"
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samuel garcia

May 10, 2026

5  out of  5
rating by samuel garcia
"Explains everything perfectly. If in a pickle he does what he can to figure it out."
We responded:
"Hi Samuel, thank you so much for the kind review! We’re glad you felt we explained everything clearly and that he was willing to do what he could to work through any issues that came up. We truly appreciate your trust. - Jalen"
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Steve Kramer

May 8, 2026

5  out of  5
rating by Steve Kramer
"LaVonn was amazing!"
We responded:
"Thank you for the amazing review, Steve! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Leonard Benoit

May 6, 2026

5  out of  5
rating by Leonard Benoit
"Worked with LaVonn on renter,auto and health insurance. Great price. Going back in a few weeks to discuss life insurance options"
We responded:
"Thank you for your kind review of State Farm Agent Jalen Hudson’s Team. We appreciate it!"
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Allexx Casson

May 6, 2026

5  out of  5
rating by Allexx Casson
"LaVonn Berry was very helpful, very quick, & saved us money! Stop in and see what he can do you for!"
We responded:
"Allexx, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jalen Hudson’s Team!"
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Liam Gillespie

May 5, 2026

5  out of  5
rating by Liam Gillespie
"Very helpful getting my insurance plan setup"
We responded:
"Thanks so much for the amazing review, Liam! We really appreciate your support here in Erlanger . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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carrie kirby

May 1, 2026

5  out of  5
rating by carrie kirby
"Had a excellent day at State Farm with LaVonn on house and truck insurance. Highly recommend and one daughter so far is going in also. Thank you LaVonn!"
We responded:
"Thank you so much for the 5-stars, carrie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jalen Hudson’s Team anytime."